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Pilot Group Onboarding Process

Greetings and thank you for being a member of our pilot group! We are looking forward to working with you and getting your feedback on the new platform. To get started:

1. Go to the Help Desk on this site (http://communities.oaug.org/help-desk).

2. Enter your e-mail address and name the select the Issue Type "New Website". Complete and submit the form.

3. Our cracker jack support team will review your information then follow up with you quickly. If you are creating your site from scratch, we will set up your basic shell site with your chosen design option then provide you with the URL and access to your site. If you need help after you get started, please return back to the Help Desk and submit an issue.

For those creating their site from scratch, we are asking that you get it up and running within 30 days and provide us appropriate feedback along the way. That feedback should be provided within the Geo/SIG Platform Product group in the social community. You will access that via your site and will have already been assigned membership into that group.

If you have a complex site or need assistance in getting an existing site migrated, we will do a quick assessment and then get back to you with a migration process and estimate on how long the migration should take.